Privacy Policy

Introduction

Yaad Logistics ("we," "our," or "us"), located in Kingston, Jamaica, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shipping and logistics services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our services, or otherwise contact us. The personal information we collect may include:

• Personal Identifiers: First and last name
• Government Identifiers: Tax Registration Number (TRN)
• Contact Information: Email address and phone number
• Identity Verification: Government-issued ID or other identification documents
• Transaction Information: Information about shipments, billing details, and service usage

We collect this information for identity verification, compliance with legal requirements, service provision, and to prevent fraud.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Verify your identity and prevent fraud
• Process and complete transactions
• Comply with tax and other legal requirements
• Send administrative information, such as updates, security alerts, and support messages
• Respond to customer service requests and support needs
• Improve our services and customer experience
• Communicate about promotions, upcoming events, and other news about services offered by us

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you
• Legal Compliance: To comply with Jamaican laws and regulations
• Legitimate Interests: For our legitimate business interests, such as fraud prevention and service improvement
• Consent: Where you have given us consent to process your data for specific purposes

Information Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your personal information is stored on secure servers in Jamaica and is only accessible to authorized personnel who need it to perform their job functions.

Information Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service
• Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: In other ways described to you at the time of collection or with your consent

We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information, subject to legal obligations
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at: